Over 15 years of senior-level leadership and strong acumen in areas of IT including: Applications Development, IT Infrastructure, Enterprise architecture and IT Service Management. Managed Information Systems and services in Banking and Retail-Wholesale environment, spanning IT Infrastructure, Decision Support, Application Development, Network, and Technical Support. Provided the strategic technology direction and leadership for developing and implementing information technology initiatives to translate IT concepts into discernible opportunities for business process improvement and efficiency. ITIL Certified in IT service management and Service Operations.